1. Reservation Confirmation Policies:
Reservations may be requested by e-mail: When filling the application, you must indicate the correct hostel where you want to make the reservation along with the correct dates of your visit, you will then receive a reply, indicating availability with either a reservation confirmation or the waiting list, in the absence of a reservation confirmation the booking will be considered invalid.
Applications must be accompanied by the details of the person making the reservations (first and last name), name of the hostel in which you are reserving, passenger data, date of entry and exit plus guest reentry if need be. Also if you have a negotiated rate please indicate the name of the same and / or series.
Communication about reservations, modifications, cancellations, etc.) should all be e-mailed responses from our reservations department, otherwise they will not be valid.Booking requests are only via email or by telephone (if by telephone you will still need an email confirmation so please request it by providing your email address).